1 Introduction & Applicability
Dbaje.ws ("dbaje", "we", "us") operates an online betting and gaming platform for bettors in Bangladesh. Your privacy matters to us. This Privacy Policy ("Policy") explains how dbaje collects your personal information, the purposes for which it is used, and how it is kept secure.
By using the dbaje website or mobile app, you are considered to have accepted this Privacy Policy. If you object to any part of this policy, please refrain from using our platform.
This Privacy Policy of dbaje Terms & Conditions to be read alongside this document. Reading both together gives you the complete picture.
2 What Information We Collect
Dbaje collects your information in several ways. The details are outlined below.
Information Provided Directly:
When you register or use dbaje's services, you provide us with certain information directly. This includes:
- Full name, date of birth, and gender
- Email Address & Mobile Number
- Current and permanent address
- National ID or passport number (for KYC verification)
- Payment method details (bKash, Nagad, Rocket number)
- Profile Picture (optional)
Automatically Collected Information:
Some information is collected automatically while you use dbaje. This includes:
- IP address & device information (model, operating system)
- Browser Type & Version
- Login times, session duration & activity logs
- Betting History & Transaction Records
- Data collected via cookies and tracking pixels
Information from Third Parties:
In some cases, we may also receive information from third parties, such as:
- Transaction verification data from payment processors
- Information from Fraud Prevention Service Providers
- Information received from KYC verification partners
3 How We Use Your Information
Dbaje uses your personal information for the purposes listed below. The legal basis for each purpose is also indicated.
| Purpose of Use | Legal Basis |
|---|---|
| Account Creation & Management | Contractual Obligation |
| KYC verification and identity confirmation | Legal Obligation |
| Deposit & Withdrawal Processing | Contractual Obligation |
| Providing Betting & Gaming Services | Contractual Obligation |
| Fraud & Money Laundering Prevention | Legal Obligation |
| Customer Support | Legitimate Interest |
| Sending Promotions & Offers (subject to consent) | Consent |
| Service Improvement & Analytics | Legitimate Interest |
| Responsible Gaming Monitoring | Legitimate Interests & Legal Obligations |
If you no longer wish to receive promotional communications, you can opt out at any time from your account settings.
4 Data Sharing & Third Parties
Dbaje never sells your personal information to third parties. However, data may be shared in the limited circumstances outlined below.
Service Provider Partners:
Dbaje works with a number of trusted technology partners who help us operate our platform, including:
- Payment Processors & Gateway Services
- KYC & Identity Verification Services
- Cloud Hosting & Server Management Providers
- Analytics & Fraud Prevention Software
Data sharing agreements are in place with these partners, and they may only use the information for specified purposes.
Legal Obligation:
We may be legally required to disclose information in the following circumstances:
- To comply with court orders or government directives
- To comply with Anti-Money Laundering (AML) regulations
- To assist regulatory authorities in investigations
- To protect the legal interests of dbaje or its users
5 Cookies & Tracking Technologies
Dbaje uses cookies and similar tracking technologies to enhance your browsing experience and keep the platform running smoothly.
Cookie Type:
- Essential Cookies: Required for login sessions and platform security. Disabling these cookies will prevent the platform from functioning properly.
- Functional Cookies: To remember your preferences such as language and odds format.
- Performance Cookies: Anonymous data collection for site speed and performance analysis.
- Marketing Cookies: To show you relevant ads based on your preferences. You can turn this off at any time.
You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may limit certain features.
6 Data Retention Period
Dbaje does not retain your data longer than necessary. However, certain information must be kept for a specified period due to legal and regulatory requirements.
| Data Type | Retention Period |
|---|---|
| Account & Profile Information | 5 years after account closure |
| Transaction & Financial Records | 7 years (legal obligation) |
| KYC Documents | 5 Years |
| Betting History | 3 Years |
| Customer Support Conversations | 2 Years |
| Log Files & IP Records | 1 Year |
| Marketing Consent Records | 3 years after consent withdrawal |
Once the retention period expires, data is securely deleted or anonymized.
7 Your Rights & Controls
As a dbaje member, you have important rights over your personal data. We respect these rights and are committed to helping you exercise them.
8 Protection of Minors
Dbaje strictly does not provide services to anyone under the age of 18. We do not knowingly collect information from minors.
If we discover that a minor has been using dbaje, we will immediately close the account and delete all associated data.
If you suspect a minor is using dbaje, please notify our support team immediately.
9 Security Measures
Dbaje follows industry-leading security standards to protect your data. The key elements of our security framework include:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Two-Factor Authentication: An extra layer of security at login.
- Firewall & DDoS Protection: Advanced firewall systems to protect against cyberattacks.
- Regular Security Audits: Regular security audits conducted by independent third-party experts.
- Data Backup: Regular encrypted backups to secure servers.
- Access Control: Staff can only access the information they need to perform their job.
That said, no internet transmission can be guaranteed 100% secure. We encourage you to stay vigilant — use a strong password and never share your login credentials with anyone.
10 Contact & Complaints
For any privacy-related questions, complaints, or requests to exercise your rights, please get in touch with us. We provide support in Bengali.
- Live Chat: 24 hours a day, 7 days a week — directly from any page on dbaje.ws
- Email: privacy@dbaje.ws
- Response Time: Usually within 24–48 hours
If this Privacy Policy changes, we will notify you via email or an in-platform notification. Updated policies take effect 30 days after publication.